As part of our support for our members, the CHHMA has partnered with the Schulich Executive Education Centre (SEEC), a top provider of continuing education for the business sector. This is an exciting opportunity for our members to increase their businesses’ growth and effectiveness by investing in training at the individual and organizational levels.

SEEC, a strategic business unit of the Schulich School of Business at York University in Toronto, knows that ongoing professional development is an essential part of the success of any organization. In today’s turbulent world, every professional and executive must be able to quickly develop and fine-tune personal business skills in order to adapt and grow.

SEEC Holds Virtual Fireside Chat Series with Experts on Leadership
Each day we are faced with uncertainty and disruption. COVID-19 has turned the world upside down in just a matter of months. Businesses have to be nimble and resilient to survive. With these new business challenges come new opportunities for your organization to transform and succeed.

Given the new world we live in, the Schulich Executive Education Centre (SEEC) has been pleased to have been presenting a series of virtual fireside chats: Leadership Lessons in Troubled Times.

These free, 30-minute online events have been featuring thought leaders and influencers from top organizations across a variety of industries. The Zoom fireside chats are designed to be informal, engaging and interactive with key executives sharing their insights on leadership lessons learned and how they might apply to your business or organization.  

The next Fireside chat is “Leadership Lessons: Building a Winning Customer Experience for Crisis and Beyond” Thursday, Oct. 29, 2020: 1-1:30pm (EDT)

David Kincaid, Founder and Managing Partner, Level5 Strategy
In today’s evolving business landscape, many companies have shifted their approach to become more customer centric – meaning the ability to understand and manage customer experiences is becoming an important business skill. This is becoming increasingly more important in a COVID-19 and post-COVID-19 environment where the need to understand and adapt customer experiences rapidly to meet changing market dynamics is even more critical. To create customer experiences that align with new low-touch expectations and drive growth, it is important to focus on the moments that deliver measurable outcomes for both you and your customers alike. In this fireside chat, leaders from Level5 Strategy will discuss how to understand, measure, and improve your customer experiences in a results-orientated and pragmatic fashion. Register here.

Click here to get further information on all the Virtual Fireside Chat Series.

Virtual Classroom Schedule for Program Courses
During this period of stay-at-home and social distancing, SEEC has moved its upcoming programs into the Virtual Classroom and Online.

As more people become accustomed to working and learning virtually, they invite you to check out these programs, all of which you can take from the safety of your own home or remote location.

Discounts for CHHMA Members
CHHMA members benefit from a 10% discount off on any program (The CHHMA discount code is CHHMA18). In addition, any member who takes one virtual classroom program can get 50% off for the second virtual one. The participant can apply 50% off to his/her own next virtual classroom program or bring in a friend/colleague who only needs to pay half price. The discount can only apply to virtual classroom programs.  Please mention that you are CHHMA member when applying/registering for a course.  

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