Making Waves is returning with another online learning experience for CHPTA and COPA members. We are pleased to collaborate with the Schulich Executive Education Centre and we’ve lined up speakers who can address these unusual times, which have become a new normal for businesses. This incredible learning opportunity will provide key insights for industry leaders.

Who Should Participate

This conference will equip workers and leaders to overcome some of the biggest challenges they’re facing by providing the best information available from qualified experts. Key decision-makers, supervisors, managers, directors, and developing leaders at the executive level, in marketing, sales, finance, and human resources should all participate.


All presentations will be hosted via Zoom. Participants will receive the dial-in coordinates after registering.

Schedule & Registration

Starting November 4th sessions will be held every Tuesday and Thursday at 11:00 a.m. or 1:00 p.m. EST during the month of November. 

All Access Pass: Register to see all speakers for only $300 + HST with a Full Conference Pass. Please click here to register.


CHPTA and COPA have lined up some great speakers through our partnership with York University’s School of Business, Schulich Executive Education Centre (SEEC):

  • Keynote with Jordan Berman: Has COVID-19 Changed Change Management?
  • Sales Strategies with Sanjay Dhebar: Moving away from solution selling to agile sales
  • Unconscious Bias with Michel Shaw: Build Sustainability and Inclusiveness Into Your Organization’s Recovery Plan
  • Digital Strategies with Ramy Nassar: Strategic Foresight
  • Customer Experience with Vafa Akhavan: Customer Experience Excellence – The Strategic Business Imperative

Session Spotlight

Making Waves – Moving Past (and learning from) the Crisis: Developing Your Company’s Future of Work Strategy

Presented by: Dr. Barbara Larson, Executive Professor of Management at Northeastern University’s D’Amore-McKim School of Business

While no one knows exactly when the COVID-19 pandemic will end, the workplace has already fundamentally changed. Leading firms are thinking strategically, rather than reactively, about how to structure their workplaces and work practices for the long term. In this session, we will examine key trends defining the future of work, review examples from leading employers in Canada and the U.S., and outline ideas and best practices that participants can take back to their own companies.

Date: November 16, 2021
Time: 11:00 AM
Fee: $150 + HST
Click here to register